JextexTell us your pain
AI Operations & Optimization

Keep your AI running, secure, and cost-efficient.

Most teams build the agent. Few engineer the operations layer that keeps it healthy, safe, and within budget. We do the unsexy work that makes AI sustainable in production.
What we deliver

AI Ops services.

Six pillars covering observability, optimization, security, and managed services.

LLMOps & observability

Tracing, evaluation pipelines, prompt management, and dashboards. Know which prompt, which model, and which retrieval call answered every request.

Agent observability

Trace multi-agent runs end-to-end. See decisions, tool calls, handoffs, and failures — debug agents the same way you debug distributed systems.

AI FinOps

Token usage analytics, model routing, prompt caching, and quota optimization. We typically cut LLM bills 30–60% on first engagement.

Security & OWASP agentic Top 10

Adversarial testing, prompt-injection mitigations, Microsoft's open-source Agent Governance Toolkit (sub-millisecond policy enforcement), PII redaction, and Entra Agent ID identity governance for every agent.

Eval-driven regression

Continuous evaluation suites that catch model drift and prompt regressions before users do — built into your CI/CD.

Managed AI services

We operate your AI in production: monitoring, on-call, optimization, model upgrades, and quarterly business reviews.

Outcomes

What you walk away with.

  • 30–60% reduction in LLM cost via Foundry Model Router and prompt caching
  • End-to-end tracing across your agent and grounded-generation stack
  • Continuous evaluation suite integrated into CI/CD
  • Security posture aligned to Microsoft Responsible AI + OWASP agentic Top 10
  • Quality and FinOps dashboards for leadership
  • ISO 42001 / SOC 2 Type II / EU AI Act readiness pack
Process

Audit. Instrument. Optimize. Operate.

  1. 01Week 1

    Audit

    Inspect what's running today. Token usage, latency, quality, security posture, and gaps in observability and evals.

    Output

    AI Ops audit report

  2. 02Weeks 2–3

    Instrument

    Tracing, evals, dashboards, and alerts. We instrument what's missing and wire signals into the tools your teams already use.

    Output

    Observability platform

  3. 03Weeks 4–5

    Optimize

    FinOps wins (model routing, caching, prompt compression), latency tuning, and security hardening.

    Output

    Optimization playbook

  4. 04ongoing

    Operate

    Managed services or knowledge transfer. We can run it for you or stay close as a strategic partner.

    Output

    Production runbook

FAQ

Common questions.

How do you typically cut LLM cost?
Foundry Model Router as the spine — automatic routing across GPT-5.5, Claude Opus 4.7, Gemini 3.1 Pro, Grok 4.2, and Microsoft's MAI models based on cost/quality skew. Plus Foundry Local + Phi-4 for sovereign / on-device workloads with zero per-token cost. The big wins come from architecture changes, not negotiation.
What's different about agent observability vs. LLM observability?
LLM tracing captures one model call. Agent observability captures the full decision tree — which agent, which tool, why a handoff happened, why an action was taken. We use OpenTelemetry-based tracing native to the Microsoft Agent Framework.
Do you do red teaming?
Yes — adversarial prompt-injection testing, jailbreak attempts, data exfiltration probes, and content safety stress tests. We deliver findings with prioritized remediation, not just a list of vulnerabilities.
Can you operate our AI for us?
Yes. Managed AI services are a separate engagement model — we cover monitoring, on-call, optimization, and quarterly reviews. Pricing scales with workload, not headcount.

AI in production, but bleeding budget?

A discovery brief is enough to scope the FinOps and ops wins on the table.