Field notes from production AI.
Three operational playbooks.
What Florida insurers should ship before the next hurricane season — a Microsoft Foundry agent playbook
FL HB 527 and SB 202 died in committee in April 2026 — but EU AI Act and bad-faith exposure already mark the direction. Here's the multi-agent claim flow we ship on Microsoft Agent Framework 1.0 that compresses cycle from 14 days to 2.
Recovering 8 hours per nurse per week — ambient documentation patterns for Florida senior living
Florida is 22% senior. Senior-living lost ~15% of nursing staff since 2020. Ambient documentation is now a $600M market growing 2.4x YoY. The HIPAA-grade architecture we deploy on Microsoft Foundry, Foundry Local, and MAI-Transcribe-1.
From PMS data to RevPAR lift — Microsoft AI for Florida owner-operator hospitality groups
34.4M visitors in summer 2025. Owner-operators decide fast and ship faster — when their AI partner does too. The multi-property concierge + dynamic pricing + review-response pattern we deploy on Microsoft Foundry and Voice Live.
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